TB Costom Jewelry Privacy Policy

Privacy Policy

This Privacy Policy explains how TB Costom Jewelry collects, uses, protects, and handles customer information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

When you use our website or contact TB Costom Jewelry, we may collect personal information needed to process orders, provide customer support, and improve your shopping experience.

Name, billing address, and shipping address
Email address and phone number
Order details, product preferences, and custom jewelry requests
Payment confirmation details, where applicable
Website usage data such as pages visited and browser information

2. How We Use Your Information

We use customer information to complete orders, communicate with customers, provide updates, and deliver a secure shopping experience.

To process and fulfill jewelry orders
To confirm payments and shipping information
To respond to customer questions and support requests
To provide updates about orders, custom designs, and delivery
To improve our website, products, and customer service

3. Payment Information

TB Costom Jewelry accepts payment methods such as Zelle, CashApp, Chime, Bitcoin, Apple Pay, Venmo, and Bank Transfer. We do not sell customer payment information. Customers should only send payment through verified details provided by TB Costom Jewelry.

4. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve site performance, remember preferences, analyze traffic, and support a better shopping experience. You can disable cookies through your browser settings, but some website features may not work properly.

5. How We Protect Your Data

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online system is completely secure, and customers should use safe browsing and payment practices.

6. Sharing Your Information

We do not sell, rent, or trade personal customer information. We may share limited information only when necessary to complete an order, arrange shipping, comply with legal requirements, prevent fraud, or provide customer support.

7. Shipping & Order Information

Shipping details such as your name, address, phone number, and order information may be used to package and deliver your order. International customers may be required to provide additional information for customs or delivery processing.

8. Custom Jewelry Requests

If you submit custom jewelry ideas, images, names, logos, measurements, or design preferences, we use that information only to discuss, design, and complete your custom jewelry order.

9. Your Privacy Rights

You may contact us to request access, correction, or deletion of your personal information where applicable. Some order records may need to be retained for business, tax, fraud-prevention, or legal purposes.

10. Third-Party Links

Our website may include links to third-party services, payment providers, delivery services, or social media platforms. We are not responsible for the privacy practices, policies, or content of third-party websites.